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VCFMW 18 Telephone and Service Usage


This page contains usage information for the various services and telephone equipment offered at VCFMW.


Analog Telephone Use Instructions

Consultation

Three-way Conference

Answer a Call-Waiting Call


Analog Telephone Use Instructions

Most of the VCFMW analog telephones are served off of a Nortel Merdian Option 11C PBX. Many of those lines have certain calling features turned on, specifically 3 way calling and call waiting.

All Meridian lines are equipped with 3 way calling, and lines which were not intended for modem usage are equipped with call waiting.

Consultation

To consult privately with a 3rd party: depress the hookswitch once momentarily; listen for recall dial tone; dial third party's telephone number; listen for ringing; third party answers; consult.

To return to original party: depress switchook twice, each time momentarily.

Three-way Conference

To add a 3rd party: place the original call on hold by depressing the hookswitch once, momentarily; listen for recall dial tone; dial third party's telephone number; listen for ringing; depress the switchook once more momentarily; all three parties are connected.

To remove a 3rd party: depress switchhook once, momentarily.

Answer a Call-Waiting Call

While in a call, the call waiting tone may be heard indicating there is another caller attempting to connect.

To answer the 3rd party: depress hookswitch once momentarily; 3rd party is connected, original call is placed on hold.

To return to the original call: depress hookswitch once momentarily; original call is returned and the 3rd party is disconnected.


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This page was last modified 2023-02-18 15:36:59.794521888 -0600